Softworks Blog

Did you know September is Self-Improvement Month?

Posted by Eimear McCarthy on Tue, Sep 6, 2016


September is all about getting back into the swing of things - it’s back to school, back to a routine and back to cooler weather. With September being Self-Improvement Month, it’s a great time to find new ways to improve yourself. Continuously improving yourself can provide immense benefits, including improving your self-worth and growing your self-confidence. One forgotten area is the workplace - seeing as we all spend so much time at work, it seems like the ideal place to start improving. Improving yourself at work can prove to be very constructive. Begin your journey to self-improvement in the workplace with these simple steps:

1. Get Organised

One of the hardest parts of self-improvement is that we often set huge, unattainable goals for ourselves and feel bad when we don’t feel like we’ve made any progress. This month, set a simple numerical goal for yourself in an area that you want to get better at. Below are a few suggestions:

  • X number of workouts for the month
  • Make a to do list in work & start with the priorities
  • Start the project in work which you have been putting on hold

2. Plan out your Goals

Without a plan a goal is just a dream. Turn your ideas, dreams and desires into reality with a well thought out plan. If you want to get fit, eat healthier and go for walks or to the gym. If you want to learn how to do something new, take classes/lessons. If you want to get something done in work, start by making a list of what needs to be done and follow it through. Once you start, the rest will fall into place more easily.

3. Be Healthy in the Workplace

Stress in the workplace today is a major concern for employees and employers. Less stressed employees will become more productive and less likely to require time off due to illness. To help combat stress, you can put the following tips to the test:

  • Go to the gym in the morning, on your lunch break or after work. With flexible working, it is much easier to get things done before, during and after work. 
  • Check if your company provides discounts for gym memberships.
  • Bring your own lunch to work, along with fruit/healthy snacks to stop you from eating unhealthy food throughout the day.

You can find out more health tips from our blog: A Healthy Workplace is a Happy Workplace.

4. Schedule 20 Minutes of Daily "Me Time" to Relax and De-Stress

Do you have a hard time finding time for yourself? If so, try scheduling it. Pencil in time for yourself just like you would an appointment, then stick to your “date” for an entire month. This could be anything from fitting in a walk on your lunch break to reading a book. You might not think that 20 minutes is very long, but it will make a difference.

5. Improve your Business with Softworks

The steps for self improvement revolve around our health, getting organised, setting goals in the workplace and overall, improving ourselves for the better. But what about our businesses? It might be time to start thinking about how you can improve your business with the help from SoftworksConstant and continuous improvement is essential for both our personal and professional growth.

Not only can Softworks benefit your company, it can also benefit you and your employees. Take Flexible Working, it can lead to a healthy work-life balance along with improved job satisfaction, increased energy, better staff morale and reduced levels of stress. Having the right work-life balance is increasingly important these days with more and more people finding that their working day is getting longer as businesses struggle to keep up with the demand for 24 hour services.

Come check out our website to see how Softworks can improve your business today!

If you do one thing each day you will surely notice a snowball effect, and before you know it your Self-Improvement Month goals have become your daily life experience.

Request a Live Demo

You can keep up to date with Softworks by following us on Facebook, Twitter, LinkedIn and Pinterest.

Topics: Flexitime / Flexible Working Hours Arrangement, Flexible Working

Happy Labour/Labor Day Weekend!

Posted by Eimear McCarthy on Fri, Sep 2, 2016


Softworks would like to wish all of all our Canadian and American customers and followers a very Happy Labour/Labor Day!

The schools are back in session but off for the day on September 5th, and everyone tends to gather at friend’s and family’s houses for an end-of-summer barbecue. Whether you attend parades, parties or lots of sports events, we all hope you have a happy and restful weekend!

Why not start your long weekend off to a great start by sitting back and watching our movie (well a two minute snoop around our offices!). With over 118,000 views we are partically movies stars :)

We hope you enjoy all of the celebrations and the last few days of summer in style.

You can keep up to date with Softworks by following us on Facebook, Twitter, LinkedIn and Pinterest.

MFOA 2016 Niagara Falls - Come visit Softworks at booth 5!

Posted by Eimear McCarthy on Tue, Aug 30, 2016



Softworks are delighted to be attending thMFOA's 2016 Annual Conference (Municipal Finance Officers' Association of Ontariowhich is taking place 21 - 23 September in Niagara Falls, Sheraton on the Falls. The theme this year is “Big Data: Turning Insight into Action”.

We will be located at booth #5 so be sure to drop by if you are attending the event and talk to Lita Letto, our Canadian Business Development Manager to learn about how our Time and Attendance, Labour Scheduling and Absence Management solutions assist companies to organise the working day, in a way that makes them more productive, profitable and add value to their operations. Lita will also demonstrate how we enable organisations to drive efficiencies, ensure compliance and improve reporting – while promoting a safe, positive working iPhone6_APP_US-1-2.pngenvironment.

We will also be demonstrating our Time and Attendance Mobile App which allows employees to clock in and out on their smart phones from wherever they are and includes their GPS location. Using Softworks Mobile Employee Self Service, employees can:

  • Clock In or Out (with GPS location)
  • Request a holiday
  • View current holiday balance
  • Check work schedules/roster
  • Update employee details
  • Request Absences
  • View clocking history 
  • Check Flexi Balance (if applicable) 

We'll be happy to answer any of your questions plus as usual, will have lots of goodies to give away.

Make sure to follow us on Facebook, Twitter and LinkedIn to keep up to date with how we are getting on at the conference!

Topics: Conferences

Softworks "What We Do" Video - Over 118,000 Views!

Posted by Eimear McCarthy on Thu, Aug 25, 2016

WOW - Our "What We Do" video has had over 118,000 views!

We are practically movie stars 🌟🏆🌟. We're Tickled Pink - Thank you all for watching :)

If you want to hear our story and you are not one of the 118,000 + people who have already watched our video, grab a cuppa and enjoy the show (well a two minute snoop around our offices!)


It's a quick and fun way to find out more about what we do here at Softworks.

Don't forget to subscribe to our YouTube channel. You can also keep up to date with Softworks by following us on Facebook, Twitter, LinkedIn and Pinterest.

Topics: Softworks

Getting Over the Hump of "Hump Day"

Posted by Eimear McCarthy on Wed, Aug 24, 2016


It's Wednesday, and we all know what that means. While you might have breezed through Monday and Tuesday, somehow Wednesday just seems to be the day that goes by a little slower. Over the last few years, Wednesday has been rebranded as "Hump Day". We can all relate to "Hump Day Wednesdays" as it seems to be the general consensus that come this midweek point, we all could use a pick me up. 

For many people Wednesday combines the issues of Monday and Tuesday along with the prospect that Friday evening is still pretty far off. Below are 5 tips to help make hump day a little easier:

1. Try and get the hardest jobs completed before Wednesday, if possible

Typically on Mondays, we make a mental list of to-dos for the week ahead. As the week progresses, we tend to push the most dreaded tasks back. By the time Wednesday comes around, you realise you have to get it done but time is quickly running out. Instead, get these tasks done as early in the week as possible. This way, you won’t be spending the rest of the week worrying about it and can have a stress free "Hump Day".

 2. Change your scenery

With flexible working, you can enjoy an extended 2 hour lunch break and what better day to take advantage of this then on "Hump Day". Do something different to make your Wednesday more fun. Meet friends for lunch, get some errands done and dusted or simply relax and enjoy your time outside of the office. You could also spend your long lunch catching up on your favourite TV show or get pampered, I wouldn't say no to a mani-pedi on a Wednesday :)

3. Work it out, literally

Hit the gym before or after work on a Wednesday. With flexible working, you could even fit in a gym class or workout during your long lunch break. This will make you feel better and give you more energy so it is worth doing. Plus, you will have burned some calories so don’t feel guilty about grabbing a little hump day snack to keep you going.

4. Have something to look forward to

Make plans with family or friends for a Wednesday evening so you have something fun to look forward to after work or get planning for the weekend. If your company has a social club, take 30 minutes on a Wednesday to think of some exciting suggestions and plan the next one for a Wednesday evening to help "Hump Day" go by faster. At Softworks, we have a social club and there are always fun things happening. We took a trip to Bruges for a weekend, attended Shelbourne Park Greyhound Stadium for dinner and a race night, went to Tayto Park and visited Johnnie Foxes – for all of our customers in the UK, Canada and U.S., this is one of Ireland’s oldest, most famous and highest pubs in the country. There is always something fun and exciting to look forward to at Softworks :)  

5. Be positive

Don't think of Wednesday as being a negative day. Instead, be positive and treat it just like any other day of the week. If you dread "Hump Day" then it becomes a weekly thing, as another Wednesday will come around and you will be faced with the same problem. If you learn to utilise your time efficiently, follow our tips and find the motivation to continue working, you will fly through "Hump Day".

Keep up to date with Softworks by following us on Facebook, Twitter, LinkedIn and Pinterest.

Topics: Flexitime / Flexible Working Hours Arrangement, Flexible Working

Reducing Carbon Footprint with Softworks Time & Attendance Software

Posted by Eimear McCarthy on Mon, Aug 15, 2016


When you think about time and attendance software, you probably think of a software system which is designed to increase time efficiency, reduce costs, maximise profit and also increase security and productivity. Well you are correct, however there is another level that you may not have thought about – Reducing carbon footprint. We spend a lot of time at work so it’s important to bring greener habits from home into the workplace.

Paperless systems, remote staff management and much more efficient use of working hours can all help your company to reduce carbon footprint. Going green can have a huge impact on the environment and taking steps to reduce your carbon footprint plays an essential role in preserving our planet. One of the best ways for companies to become greener is to implement and promote less paper wastage. Softworks time and attendance system will help your employees and company on the way to becoming more environmentally friendly.

Our time and attendance software system is one great leap into less paper wastage for your company. By simply automating your system, you can eliminate the waste that is associated with throwing out paper time cards and time sheets every week. Printed reports, wage documentation and manual shift rosters all add up the amount of paper that your company uses every week. There are other ways you and your organisation can help reduce your carbon footprint in the workplace:

  • Install recycling bins
  • Use laptops instead of computers
  • Power off electronics at night
  • Look in to alternative transport - cycling, car-pooling, public transport
  • Introduce flexible working so employees can avoid rush hour traffic & work from home
  • Think before you print!

Not only will a time and attendance system help reduce your carbon footprint, it will also provide the following benefits:

  • Cut costs
  • Reduce absenteeism
  • Put an end to buddy punching, absenteeism, tardiness, time abuse and overpayment
  • Reduce errors
  • Increase employee satisfaction
  • Develop a stronger company culture
  • Create reliable accuracy
  • Decrease burden on one person or department
  • Make for easier scheduling and compliance
  • Promote a better work-life balance

Request a Live Demo

Check out our free guide for some advice and tips to help you select a Time and Attendance system.

You can keep up to date with Softworks by following us on Facebook, Twitter, LinkedIn and Pinterest.

Topics: Time & Attendance

The Softworks Way Facebook Competition

Posted by Eimear McCarthy on Thu, Aug 4, 2016

We are delighted to introduce Softworks Customer Experience Initiative - The Softworks Way. Although this initiative has been in place for sometime now, we have seen such great success we wanted to run a fun competition on Facebook.

You will see the four images of our Customer Experience Initiative below.


One of them is hiding on our website and we need your help to find them.

To Enter Simply:

Like our Facebook page.
Share the post.
• Write on the post which page on our website the image is hiding.

The lucky winner will be choosen at random on Monday, August 8 and will win the following lovely Wine, Cheese & Crackers Gift Set.


Best of luck everyone :) 

Have a look at our extensive range of products and keep up to date with Softworks by following us on Facebook,Twitter, LinkedIn and Pinterest.

Don’t forget to watch our two minute video - we have over 109,000 views :) 

Topics: Competitions, Softworks Facebook

How Softworks Have Aided the Hospitality Sector

Posted by Eimear McCarthy on Tue, Aug 2, 2016


Today’s Integrated Workforce Management (WFM) Solutions including Time & Attendance, eRostering/ Scheduling and Absence Management give hotels the tools and processes they need to balance the high cost of labour, tight budgets, variable staffing needs and complex labour laws without putting customer loyalty, service, compliance, employee satisfaction, or profitability at risk

If hotels are to meet current challenges they must eliminate inefficiencies and more accurately roster employees. Today’s integrated WFM solutions can build a bridge between the operational and the strategic elements of the business.

This transformation of workforce management allows businesses, to reduce unnecessary costs and payments, improve productivity and efficiency and ensure a consistent and superior customer experience. Armed with the latest workforce management technology, meeting these challenges is 100% attainable.

The Softworks Hospitality Solution is an easy to use solution that empowers hotel operators to:

  • Understand and react to revenue patterns in their business by managing labour costs.
  • Allocate resources where and when they are needed though innovative automated tools.
  • Allow Heads of Department to work within predefined budget allocations and optimise schedules accordingly.
  • Keep a close eye on overtime, absenteeism and other unplanned costs.

Request a Live Demo

Download our free white paper: How to Control Workforce Costs in your Hotel Without Sacrificing Service Levels and our case study on Druids Glen Hotel & Golf Resort.

Have a look at our extensive range of products and keep up to date with Softworks by following us on Facebook,Twitter, LinkedIn and Pinterest.

Don’t forget to watch our two minute video - we have over 109,000 views :) 

Topics: Hospital Scheduling, Hospitality

Support Specialist Position

Posted by Eimear McCarthy on Wed, Jul 27, 2016


Please note this position has been filled.

Softworks helps companies streamline processes, increase productivity and reduce costs through improved management, scheduling and utilisation of labour resources. Softworks offer reliable, proven easy to use, intuitive solutions for Time and AttendanceLabour Scheduling and Absence Management allowing both private and public organisations to better ensure compliance, reduce errors, eliminate redundancies and improve reporting – while promoting a safe, positive working environment for all employees. Softworks has offices in IrelandUK and Canada

Due to our continued success and expansion of the company, Softworks requires an energetic self-motivated Support Specialist. This is a great opportunity to join a dynamic and expanding company.

 Duties and Responsibilities Include:

  • Effectively manage large amounts of incoming technical queries via telephone, e-mail and the web
  • Identifying, evaluating and prioritising customer support queries whilst formulating plans of action
  • Utilising all technical resources to assist customer requests
  • Demonstrating and promoting superior customer service in handling enquiries
  • Working with departmental staff to promote, develop, and maintain strong customer service values
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships through open communication
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Provide support to internal customers
  • Go the extra mile to engage customers
  • Additional tasks as required

Skills and Experience:

  • Proven Support experience a distinct advantage
  • Analytical approach to problem solving, decision making and an interest in IT
  • Ability to work alone or as part of as Team
  • Fluency in the English language
  • Excellent Oral, Written and Communication skills
  • Good numeracy and literacy skills
  • Track record of over-achieving
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Ability to multi-task, prioritise, and manage time effectively

Further Information:

  • Location – This position is based in Softworks Head Office in Bray, Co Wicklow
  • Salary – Dependant on experience
  • Terms – Permanent Full-time
  • Fixed Evening Hours – 14:30 – 22:30 (this can vary depending on business needs)

Career Development:

The successful candidate will have the opportunity to grow their skills and responsibilities with the company. Opportunities for promotion are good; a background in Support is valued for most career opportunities within Softworks as it provides a solid backbone of knowledge and experience. Support Specialists with a flair for teamwork, communication and IT often end up becoming Project Managers, IT Specialists or Developers.

For further information visit us at


To apply for this position email your CV to or post to Support Position, Human Resources Department, Softworks, 111 Main Street, Bray, Co Wicklow.

Have a look at our extensive range of products and keep up to date with Softworks by following us on Facebook,Twitter, LinkedIn and Pinterest.

Don’t forget to watch our two minute video - we have over 106,000 views :) 

Topics: Jobs, Vacancy

How Softworks Have Aided the Manufacturing Industry

Posted by Eimear McCarthy on Mon, Jul 25, 2016


At Softworks we understand the unique operational challenges faced by the manufacturing industry. Manufacturing companies today are using Workforce Management Solutions to more efficiently manage and optimise workforce planning, scheduling and modelling, facilitate flexible working options, respond to legislative compliance and best practice obligations, and manage planned and unplanned absences.

Designed to address the manufacturing industries’ latest and varied operational requirements, Softworks Time & Attendance, Rostering and Dashboards, together with our suite of Workforce Scheduling solutions provide a completely automated manufacturing workforce environment with proactive, event driven, actionable alerts and full reporting facilities as standard.

With our Payroll Integration, you can reduce the amount of manual adjustments required. We easily manage complex pay rules such as shift premiums, overtime and exceptions. You will be delighted to learn that staff who have no access to computers, can now view their holidays/leave requests on the clocking terminals.

Softworks have been working with manufacturers, just like you, for over twenty five years. We can assist you to:

  • Reduce operating costs by making optimal use of existing workforce and minimising the need for overtime and temporary labour.
  • Optimise workforce rostering and deployment by aligning labour resources with production demand.
  • Take control of employee absences and manages holidays, time in lieu and sickness more efficiently.
  • Improve productivity and quality by making informed real time decisions based on actual activity data.
  • Increase payroll accuracy by automating the flow of information from time and attendance to payroll.
  • Effortlessly adhere to health and safety legislation and union agreements.

Request a Live Demo

To learn more about Softworks Manufacturing Solutions, download our free Aughinish-Alumina case study & our white paper How Advances in Workforce Management Technology can meet the Manufacturing Sector’s Business Challenges.

If you are not one of the 106,000 people who have already watched our video, grab a cuppa and enjoy the show (well a two minute snoop around our offices!).

Topics: manufacturing