Softworks are delighted to be part of the 2013 HISI Stakeholders Summit which takes place in Dublin today.
The one day event provides an opportunity for delegates to learn from international experience and to gain a better understanding of the shared challenges and opportunities faced by healthcare providers. Andrew Ferguson, Softworks CEO, was invited to present on how to overcome the challenges of staff scheduling / rostering in healthcare.
The healthcare sector is unlike any other sector when it comes to staff rostering/scheduling. Scheduling thousands of employees in a 24/7 organisation, with unknown and often unpredictable demand drivers is an enormous challenge. Add to this specific skills, legislative compliance, variable start and finish times, rotating patterns, contracts, employee preferences, numerous departments, teams and specialities…. It could not be more complex.
He shared with delegates Softworks experience working with Irish and international hospitals/community & residential healthcare providers. Softworks Irish clients include; Beaumont, Bon Secours Hospitals, The Coombe, National Maternity Hospital, The Beacon, The Mercy Hospital, St Michael’s House, Children’s Sunshine Home, Laura Lynn House.
Softworks have developed specific software to make light work of employee scheduling in healthcare. Unlike historic hospital rostering software that was often only used by the nursing department. Softworks software manages rosters across the entire hospital from admin staff to porters, doctors, nurses, departmental staff etc.
In an era when computers can handle almost everything, it’s incredible that some healthcare organisations still rely on spread sheets, clipboards, notice boards, and from time to time a bit of sweet talking and arm twisting to function!
For more about how Softworks assist the healthcare sector download our free paper - How the latest in Workforce Management Technology can meet the Healthcare Sector’s Operational Challenges