Softworks Blog

How Softworks Have Aided the Hospitality Sector

Posted by Eimear McCarthy on Tue, Aug 2, 2016

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Today’s Integrated Workforce Management (WFM) Solutions including Time & Attendance, eRostering/ Scheduling and Absence Management give hotels the tools and processes they need to balance the high cost of labour, tight budgets, variable staffing needs and complex labour laws without putting customer loyalty, service, compliance, employee satisfaction, or profitability at risk

If hotels are to meet current challenges they must eliminate inefficiencies and more accurately roster employees. Today’s integrated WFM solutions can build a bridge between the operational and the strategic elements of the business.

This transformation of workforce management allows businesses, to reduce unnecessary costs and payments, improve productivity and efficiency and ensure a consistent and superior customer experience. Armed with the latest workforce management technology, meeting these challenges is 100% attainable.

The Softworks Hospitality Solution is an easy to use solution that empowers hotel operators to:

  • Understand and react to revenue patterns in their business by managing labour costs.
  • Allocate resources where and when they are needed though innovative automated tools.
  • Allow Heads of Department to work within predefined budget allocations and optimise schedules accordingly.
  • Keep a close eye on overtime, absenteeism and other unplanned costs.

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Download our free white paper: How to Control Workforce Costs in your Hotel Without Sacrificing Service Levels and our case study on Druids Glen Hotel & Golf Resort.

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Topics: Hospital Scheduling, Hospitality