Softworks Blog

What is Human Capital Management?

Posted by Jimmy English on Mon, Jun 12, 2017

What is Human capital management?

In today’s modern workforce environment it is becoming increasingly important to have an employee tracking and management system in place in your company. Fluid roles, dynamic shift patterns and fluctuating customer demand are all factors that employers are faced with on a daily basis.

 More and more companies are turning to Human capital management solutions to assist them in organizing and optimizing their workforce. Human capital management essentially encompasses the practices of recruiting, managing and developing your workforce.  So what are some of the more common elements of human capital management?

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  1. Time & Attendance.

Time and Attendance is a key aspect of human capital management. Time and attendance solutions allow employers to build a real time picture of employee hours work and to analyse employee performance.

  1. Employee self service and portal.

The employee portal element of human capital management empowers employees by giving them the responsibility of managing their own time and attendance. With employee self service, your employees can also check their work schedules and request absences. Employee self service portals can save your company by placing employee and HR information in the hands of the employee.

By giving your employees the responsibility of tracking their own time and attendance with self-service and honour based timesheets you are building stronger relationships with them that will ultimately result in a more effective and productive workforce.

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  1. Education and skill tracking.

In any business environment or industry it is vital that your employees are constantly learning and upskilling so that your company can maintain its competitive edge. Human capital management skills tracking solutions assist employers to track employees’ skills, training and qualifications and manage their current and future learning requirements.

Human capital management procedures differ depending on the specific industry or company they are being applied. However the principles of the concept of human capital management apply regardless. These are: talent acquisition, talent management and talent optimisation.


For more on Human Captial Management and how Softworks can help your business visit

 Try Softworks Human Capital Management for yourself and Request a Demo.

Request Live Demo

Topics: Time & Attendance, Happy Workers, Workforce Management, Human Capital Management

Leave the Office Early

Posted by Jimmy English on Tue, Jun 6, 2017

‘Leave the office early day’

Friday last the 2nd of June marked National ‘Leave the Office Early Day’ . This particular day has been introduced to encourage office workers who usually work more than 40 hours a week to take a couple of extra hours to themselves by leaving work early.  There are many factors that impact on employee productivity.  Often, something as simple as leaving work a few minutes before your normal finishing time can have a huge impact on your outlook and performance.

 Flexible Working Arrangements, or more commonly Flexitime is a proven approach to boosting employee output and satisfaction. Flexitime doesn’t just benefit employees. There are a number of advantages, financial and other that businesses can enjoy from implementing Flexitime.



  1. Reduce Absences and Lateness.

 Employees who are constantly late or absent without approval end up costing your company money in the long run. By introducing flexible working hours for employees, you reduce the scope for lateness and reduce the cost of employee lateness.

  1. Match working hours to demand.

With Flexitime, you can match employee working hours to periods of high or low demand, thereby reducing the costs of having too many staff when they are not necessary.  By matching staff levels to demand you can optimise productivity and reduce costs.


  1. Happy employees are productive employees.

Employees that are well rested and happy are likelier to have a higher morale and increased motivation to perform their role to the best of their ability.

  1. Inexpensive Implementation.

Flexible Working is an inexpensive solution and can be quickly implemented providing a Return on Investment in a short period of time.


Flexible Working Arrangements benefit both your employees and your business. You can find out more about flexible working arrangements in our whitepaper. To download our whitepaper click here. 

How can Flexible Working benefit your company? Request a Live Demo of Softworks Solutions and a member of our team will be in touch to give you all the information you need.

Request Live Demo

Topics: Flexitime / Flexible Working Hours Arrangement, Flexible Working, Happy Workers, Workforce Management

Stop wasting Office Supplies!

Posted by Jimmy English on Mon, May 29, 2017

Workplace Management - Reducing the waste of office supplies

In honour of National Paperclip day, we take a look at how companies can save money and reduce their office stationary spend. 

In today’s business environment companies are more conscious than ever when it comes to minimising costs. And while paper, pens and printer ink are all vital to a functioning workplace environment they must be treated as the valuable commodities that they are.

We all know someone who can’t walk by the office supply room without grabbing a few pens or a highlighter.  Or the colleague who is always printing unnecessarily. These habits are costing your company money and with some simple adjustments to employee behaviour and mind-set your company can start saving money. Here are some suggestions: 




  1. Create wastage awareness.

Your staff mightn’t be aware of the cost of restocking the office. Raising their awareness of how often your company orders printer paper and the cost to the company might encourage them to cut back on their printing. Something along the lines of: “Did you know that last year this company used 2,000 trees? “Is guaranteed to make people think before they print.

  1. Only print when necessary.

In the Digital Business Age and with the advent of the cloud it is becoming less commonplace for documents to be printed. Instead of printing off a copy for everyone attending the meeting, share your document using a projector and email. If it is necessary to print more than one page, try to do so double sided.

  1. Recycle and Reuse!

Instead of throwing out printed sheets when you’re finished with them, use these sheets for note taking and scribbling. 

  1. Assign stationary allowances.

If all of the above fail then it might be time to take more extreme measures. If your employees are required to sign out their stationary and know that their usage is being tracked then they will be more conscious about how many pens they go through. This is by no means an ideal rule to have to impose and should only be a last resort.

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Implementing change starts with Managers, who need to lead by example and encourage employees to follow suit.  Positive behaviour in the workplace comes from the top down.

To find out more about the benefits of Workforce Management Solutions for your business you can download our whitepapers here.

Who are Softworks and what do we do? Visit our website here.


Topics: Happy Workers, Workforce Management

Selecting the Perfect Workforce Management System

Posted by Jimmy English on Mon, May 22, 2017

It is becoming increasingly difficult for employers and companies to track and assess the performance of their employees in the modern workplace environment. More and more companies are seeking an effective and reliable method of recording their employee’s time and attendance. Employers also seek to implement easily adaptable rosters and schedules.  If this sounds like you then you would be well served by purchasing a workforce management system. However, before you do there are a number of things you need to take into consideration:

  1. Assess your needs.

What do you want your workforce management system to do for you? Do you simply want to track the clockings and attendance record of your employees? Or are you looking for more complex rostering and scheduling solutions.  Identifying the purpose that your new workforce management system will serve for your company is a critical in choosing the right fit for you.

 2. Will it integrate?

While you might be happy for your new workforce management solution to be a stand alone within your company’s IT structure, the likelihood is that you will need your new Time and Attendance system to integrate with existing applications you have running such as payroll and human resources. The majority of workforce management systems are capable of being integrated, but you will need to research how this integration will work, the length of time for completion and the cost.


  1. Think of the future.

A workforce management system is a major investment for a company, not only financially but of time and effort. Ensure that your investment does not quickly become obsolete by selecting a flexible system that will ideally include free upgrades to the latest versions as they become available.

 4. Expertise.

Perhaps the most critical aspect of choosing your new workforce management tool is experience of the supplier. Try to choose a supplier who has a solid track record of providing companies similar to yours with workforce management solutions. Don’t be afraid to talk to previous customers about their products and how they found dealing with the supplier.

Above all, be certain that you are happy to proceed. To help you select the perfect workforce management, we have put together an impartial guide which you can read here.

For more information on Sofworks and the workforce management systems that we provide you can contact us here.

To book a Demo of our Solutions click here.

Request a Free Demo Today!

Topics: Workforce Management

Cybersecurity in the Workplace

Posted by Jimmy English on Mon, May 15, 2017

After the unprecedented WannaCry ransomware Cyber-attack that targeted over 230,000 computers over the weekend we take a look at how companies can protect themselves and their servers and data from future attacks.  This latest cyber-attack hit particularly close to home with some HSE networks affected. Our UK neighbours were also hit, with the NHS particularly affected. The HSE network will remain closed for another 48 hours to prevent any further damage from the attack.  So what can Irish companies do to protect themselves and limit the damage of being victims of online hacks and cyber-attacks?

Here are some simple steps:

  1. Back up your files and Data: This might seem like quite an obvious measure to take when protecting your data, but it is a measure that is often overlooked. Ransomware malware gain access to  your files and lock them,  demanding payment for their release. By backing up important files and documents regularly you will have access to them even in the event of a cyber-attack. Your company’s IT manager can advise you on how often you should back up your files.
  1. Handle Passwords securely.

Employee passwords should be long, unique and complex.  Ensure that your employees have a work password that is different and separate from any passwords that they use for private accounts. It is better to use a longer easy to remember password than a shorter string of random characters as these type of passwords can easily be hacked. Additionally, employees should be prohibited from sharing credentials as this can lead to breaches in security.

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  1. Update company machines

Remind your employees that their PC’s and Laptops should regularly be updated. Computers that are not updated are at a greater risk of being targeted and infected with malware and spyware. Computer antivirus software should also be kept up to date and any updates that become available should be installed immediately. While some employees may find these updates an inconvenience they are vitally important for your company’s cyber protection.

  1. Communicate Cybersecurity protocol with employees.

Believe it or not, your employees are at the front line of cybersecurity. Be sure that they are aware of the risks of using email and the internet while on the company network. Employees should only browse secure websites and should not open emails or attachments from unknown or unfamiliar sources.

 Awareness and preparedness are vital for companies when doing business in a Digital Age. Over 80% of all business is now conducted online so it is crucial that companies are prepared to survive and overcome all types of cyber threats.

Topics: Cloud, Access Control, Workforce Management, security

How to beat the Monday Work Blues

Posted by Jimmy English on Mon, May 8, 2017


There is nothing worse than coming back into the office after a weekend of sunny weather and trips to the beach. It can be quite an ordeal opening the unread emails, answering some and ignoring others, and refocusing yourself on the demands of your job. And while copious amounts of coffee will ease the pain, there are a few small measures than you can take to beat those pesky Monday blues.

  1. Go out for a walk.

Make the most of your lunch break with some fresh air and sun. You’ll feel refreshed and prepared to face the tasks you have set out for the afternoon. If there is a park near where you work, even better. Clear your mind and optimise your working day.

  1. Treat yourself.

A little bit of sugar in the afternoon will increase your energy levels and improve your mood. It might just be the push you need to make it through Monday. Grab a snack around 2 or 3 pm and your afternoon will fly.



  1. Set out tasks for your week.

Setting your tasks out for the week is proven to focus your attention and optimise your work performance.  Spend some time writing out your tasks for the week and allot the necessary time for each of them.

 4. Put on some music.

Listening to music is a great way of channelling your concentration and getting work done. Just make sure you use your headphones as there’s a good chance the entire office won’t share your taste in tunes!


Being focused and productive on the first day of the week can improve your chances of successful work for the rest of the week.  Workplace productivity can also be improved by the introduction of flexible working arrangements. Flexible working, or Flexitime, can be of benefit to both employees and employers.  Find out more about enhancing workplace productivity with flexitime here.

Interested in introducing Flextitime to your comany? Book a Demo of our Solutions below.


Request a Free Demo Today!


Topics: Workforce Management, Healthy Workplace, workplace wellbeing

What is Workforce Management?

Posted by Jimmy English on Tue, May 2, 2017


What is Workforce Management?

In order for any company or workplace to perform efficiently, there must be a system of organisation in place. Employees should be informed of their designated working hours and the tasks and responsibilities they are assigned to for within these hours. They should also be aware of their holiday and leave entitlements.


For Management, it is important to have visibility on future or anticipated demand and to be in a position to assign the required levels of staff. It is also vital that managers can make allowances for absences; both planned and unplanned.  More and more companies are adopting Workforce Management Systems to assist them in organising, tracking and optimising their employees and output. Specifically, Workforce management solutions allow companies to forecast workload and required staff, track the timekeeping and attendance of their staff and track the various projects across the company.

Let’s take a look at the core elements of Workforce management and how they can be of benefit to you.


Time and Attendance.

Time and Attendance tools allow you to track and analyse employee hours worked. Time and Attendance tools  allow you to build a clear picture of employee time through detailed data and reports on attendance, absenteeism, overtime, flexi-balances, rostering and holiday leave as well as producing real time reports on individual employees.


By implementing online scheduling software and eRostering software, companies can eliminate paper based rosters and reduce the errors that are associated with manually prepared rosters. Online rosters give you visibility of all employees and their hours worked. Most importantly, eRostering enable companies to align staff supply with customer demand, ultimately reducing costs and improving customer experience.

Project Management

Project Management Software allows companies to track employee activity and involvement in relation to ongoing projects. Employers can view the time spent on a project, activity and cost to the project. With Project management software, managers can keep projects within budget and reduce the loss of unaccountable hours and profitability.


The true benefits of Workforce Management Solutions lie in reducing costs, driving efficiencies and increasing the productivity and profitability of your company.


To find out more about Workforce Management Solutions and the many benefits they offer, request a Demo of our Workforce Management tools here.
Request a Free Demo Today!


Topics: Time & Attendance, Project Manager, Labour Scheduling, Rostering, Workforce Management

Get to know our Customers

Posted by Jimmy English on Mon, Apr 24, 2017


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Following on from ‘National Get to Know Your Customers Day’ that took place last week we examine how workforce management systems are employed across many different industries and companies.

Softworks customers span all industries from Healthcare to Hospitality, and from Manufacturing to Retail. Particular industries will have specific individual workforce management needs. For example, our customers in the Healthcare industry benefit greatly from our eRostering and Scheduling tools, as they can plan for anticipated staff needs.

Below we take a closer look at the various industries that softworks serve, the companies in these industires and the workforce management solutions that these companies avail of.


Healthcare organisations typically require rostering software that can manage schedules across their entire employee landscape; from nurses and medics to ancillary support staff.  The Bon Secours Health System is one such of these Health Organisations. Bon Secours came to Softworks looking for an eRostering solution that would enable them to manage their complex rostering schedules and shift patterns. You can read more about their story here.


In order to effectively manage their workforce, manufacturing firms have the need to record, track and analyse employee time and attendance, planned and unplanned absences and manage HR processes. Aughnish Alumina,  Europe's largest alumina refinery approached Softworks to aid them in three key areas of Workforce Management: They needed full visibility of their workforce for key decision making, implementing a system that would integrate with their existing HR and Payroll systems  and Automation of all manual processes. Find out here how Softworks provided them with an inclusive workforce management system.


For large retailers such as our Customer Clas Ohlson, full employee visibility across all stores is vital. Softworks provided Clas Ohlson with easily adaptable and flexible scheduling solutions. Softworks provided Clas Ohlson with an automated system to manage employee time and attendance as well as scheduling. Additionally, Softworks delivered custom reporting tools for each individual store. Read more about the benefits of workforce management in retail here.


In the Hospitality industry, a major challenge facing management is the ever adapting staff requirement. The Druids Glen Resort needed a workforce management system that could automate manual tasks such as tracking employee attendance and managing planned and unplanned absences. They also required accuracy in the collection and reporting of hours worked for compliance and legislation purposes. You can find out how Softworks helped them achieve this here.

Softworks boasts a huge range of clients, from start ups to global corporations. How can Softworks help your business? Get in touch with our Team today about implementing our Workforce Management Solutions.

Request a Free Demo Today!


Topics: Time & Attendance, Softworks Customers, Flexible Working, Workforce Management, Automated Absence Management

Workplace Wellness

Posted by Jimmy English on Mon, Apr 3, 2017

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Workplace Wellbeing

 Last week saw the celebration of the International Workplace Wellbeing day, and in honour of this celebration we’re going to take a further look at the many benefits of workplace wellbeing.  Workplace wellbeing practices has benefits for both employers and employees. Employers who promote workplace wellbeing typically enjoy higher output from their employees and a reduced rate of absenteeism. For employees, workplace wellbeing programs can lead to improved morale and greater self-esteem in the workplace.  The value of workplace wellbeing can be enjoyed equally by employers and employees alike.

Benefits of workforce health for employers:

  • Increased motivation and production
  • A Happy workforce
  • Attracting top employees
  • Reduced Absenteeism
  • Reduced turnover of employees

While employers and organisations can certainly reap the benefits of introducing a  workplace wellbeing program, it is the employees that truly enjoy the advantages. For example , employees who are  a part of workplace health program enjoy:

  • Improved workplace morale
  • Increased performance motivation
  • Reduced stress levels
  • Improved physical and mental health.
  • Enhanced self-esteem.

 Workplace wellness schemes are more commonplace than ever among Irish companies. For example, companies who offer gym memberships, healthy meal options or social club subscriptions to their employees are all actively embracing workplace wellbeing and wellness.  By promoting and encouraging healthy life practices such as exercise and proper nutrition, companies can ensure that their employees are always properly fit and fuelled to perform their role successfully.

One particularly popular and effective workplace wellness practice is the introduction of flexible working arrangements. Flexible working arrangements, or Flexitime, provides benefits to both the employer and business, as well as to employees.

For employers, flexitime can lead to higher retention rates of employees as well as increasing employee productivity while they are in the workplace. For employees, flexible working arrangements allow for a better balance between work and life.  You can read more about the business benefits of flexitime and how they can be implemented as part of a workplace wellness program here.

If you decide to implement flexible working arrangements, then Softworks can help. Get in touch with us today and organise a Demo of our Workforce Management Solutions!


   Request a Live Demo


Topics: Employee Retention, Flexitime / Flexible Working Hours Arrangement, Flexible Working, Workforce Management, Healthy Workplace, workplace wellbeing

Manufacturing the perfect Workforce Management System

Posted by Jimmy English on Mon, Mar 27, 2017

 linkedin_Manufacturing1_1200x627-1.gifManufacturing the perfect Workforce Management System.

 The manufacturing industry in the UK and Ireland is rapidly expanding post economic downturn. Growth in the manufacturing industry has led to a positive boost in employment levels. The growth in the manufacturing industry in the UK and Ireland has also raised a number of workforce management issues for manufacturing companies.  By identifying these issues, manufacturing companies can begin to implement workforce management solutions.  Some of the major workforce management issues for manufacturing companies include: creating easily adaptable rosters and schedules, timesheet fraud and manipulation caused by ‘buddy punching’ and inaccuracies between time and attendance and payroll.

   Do any of these issues sound familiar to you? Fortunately, they are all easily resolved. Softworks Workforce Management is currently working with manufacturing companies in the UK and Ireland to deliver them with effective and sustainable workforce management solutions.

Some of our current customers include Apple, Formica and Kerry Foods.

So how exactly do Softworks help manufacturing companies?

  1. End to End Automation

Our workforce management software helps eliminate any inaccuracies in an employee’s time and attendance and their payroll.  Automating your time and attendance will result in an automation of payroll, removing any discrepancies.

  1. Biometric Timekeeping.

By implementing biometric time and attendance systems, you remove any possibility of ‘buddy punching’ or attempted time and attendance fraud.

  1. Flexibility of Rostering.

With the nature of the manufacturing industry, flexible working hours and shifts are a necessity. Softworks eRostering allows manufacturing managers to ensure allocation of adequate resources within prepopulated budgets and costs.

In the manufacturing industry, companies are always striving to reduce costs and improve efficiencies. Time and Attendance solutions from Softworks can help you do just that. 

But how do you know which Workforce Management System is right for you? Our guide to selecting a Workforce Management System will provide you with an unbiased guide on choosing the perfect workforce management system for your manufacturing company.

To find out more about how Softworks has already assisted a major manufacturing company,download our case study on Aughinish Alumina.










Topics: Time & Attendance, Workforce Solutions, Workforce Management, Manufacturing